Terms of Service

1. Acceptance of Terms

By accessing and using the Swami Narayan Industries website (www.swaminarayanind.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Products and Services

Swami Narayan Industries manufactures and supplies corrugated boxes and packaging solutions. Product descriptions, images, and specifications on our website are provided for informational purposes. Actual products may vary slightly in appearance.

• All product specifications and pricing are subject to change without prior notice.
• Custom packaging orders are subject to minimum order quantities and lead times as communicated during the quotation process.
• Product images are representative and may differ from the final delivered product in terms of color shade due to screen variations.

3. Quotations and Orders

• Quotations provided through our website or other channels are valid for 15 days unless otherwise stated.
• An order is confirmed only upon written acceptance from Swami Narayan Industries and receipt of agreed advance payment.
• Pricing is subject to raw material cost fluctuations and may be revised for bulk or repeat orders.

4. Payment Terms

• Payment terms will be agreed upon at the time of order confirmation.
• For new clients, advance payment may be required before production begins.
• All applicable taxes (GST) will be charged as per prevailing government rates.

5. Delivery

• Delivery timelines are estimates and may vary based on order complexity and quantity.
• Standard orders are typically delivered within 5-7 working days. Rush orders may be processed in 2-3 days subject to availability.
• Delivery charges, if applicable, will be communicated at the time of quotation.
• Risk of loss transfers to the buyer upon dispatch from our facility.

6. Quality and Returns

• All products undergo quality checks before dispatch as per our ISO 9001:2015 standards.
• Claims for defective or damaged goods must be reported within 48 hours of delivery with photographic evidence.
• Custom-made products cannot be returned unless they do not meet the agreed specifications.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the intellectual property of Swami Narayan Industries and is protected under applicable copyright laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

Swami Narayan Industries shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the specific order in question.

9. Website Use

• You agree to use this website only for lawful purposes.
• You shall not attempt to gain unauthorized access to any part of the website or its systems.
• We reserve the right to modify or discontinue any feature of the website without notice.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Bhiwandi, Thane, Maharashtra.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Continued use of our website constitutes acceptance of the revised terms.

12. Contact

For questions about these Terms of Service, please contact us:

• Company: Swami Narayan Industries
• Email: sales@swaminarayanind.com
• Phone: +91 97648 39434